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Shipping Policy - SavvyOne

Shipping Policy

At this stage we are only use Aliexpress shipping and logistics. AliExpress provides a variety of shipping options to cater to the diverse needs of its global customer base. Understanding the available shipping methods and the countries they service can help ensure a smooth shopping experience. Here, we outline the key aspects of AliExpress's shipping policy.

Shipping to the United Kingdom

For customers in the United Kingdom, AliExpress offers several shipping options to accommodate various needs. In most cases your order will be delivered within 5 to 10 business days. If you require your item quicker you can pay more and still find an overall price sheaper than buyer the same or similiar item locally. For more information and options for dleivery times to the UK please see the individual sellers listings. You will find some examples of these options below

Shipping Options

AliExpress offers several shipping methods, allowing customers to choose based on their urgency and budget. The main shipping options include:

Countries Shipped To

AliExpress ships to a wide range of countries across the globe. While the availability of specific shipping options may vary, here are some of the primary destinations:

United States (US), Canada (CA), United Kingdom (UK), Australia (AU), Germany (DE), France (FR), Spain (ES), Italy (IT), Netherlands (NL), Brazil (BR), Russia (RU), India (IN), Japan (JP), South Korea (KR), New Zealand (NZ), South Africa (ZA)

UK GST Requirements and Customs Fees

When buying from other countries online, including from AliExpress, UK customers should be aware of the Goods and Services Tax (GST) requirements and potential customs fees. As of January 1, 2021, all goods imported into the UK are subject to VAT, regardless of their value. This means that even low-value items purchased from international sellers will incur VAT at the standard rate of 20%.

For goods valued at £135 or less, the VAT is collected at the point of sale, meaning that AliExpress or the seller will include it in the purchase price. For goods over £135, VAT and any applicable customs duties are collected by the courier or postal service upon delivery. Additionally, there may be customs processing fees charged by the courier.

It's important for UK buyers to be aware of these potential extra costs when shopping online. Customs duties vary depending on the type of goods and their country of origin. Buyers should check the HM Revenue and Customs (HMRC) website for detailed information on applicable duties and taxes for specific products. IF you are required to pay GST or customs fees when the product arrives in the UK this can result in extended shipping times.

Because of this we recommend buying items idividually over a couple of days if the value is likely to exceed £135. You may get lucky for items over £135 and not have to pay GST if they are not intercepted by customs however they may take longer to arrive.

While not every package is inspected, it is important for buyers to be prepared for potential VAT and customs duty charges on imported goods. It is advisable to check the HM Revenue and Customs (HMRC) website for detailed information on import taxes and to understand the potential costs involved in purchasing items from overseas.

How to Ship Returns Back to AliExpress

If you need to return an item to AliExpress, follow these steps to ensure a smooth process:

Step 1: Contact the Seller
Before initiating a return, contact the seller through the AliExpress messaging system. Explain the issue with the item and request a return. The seller may offer a resolution, such as a refund or replacement, without the need to return the item.

Step 2: Follow the Seller's Instructions
If the seller agrees to a return, they will provide instructions on how to proceed. This may include a return address and specific details on packaging and shipping methods. Ensure you follow these instructions carefully to avoid any issues.

Step 3: Choose a Reliable Shipping Method
When shipping the item back, choose a reliable shipping method with tracking and insurance. This ensures that the package can be tracked, and you have proof of return in case of any disputes.

Step 4: Package the Item Securely
Pack the item securely to prevent damage during transit. Use the original packaging if possible, and include all accessories and documentation that came with the item.

Step 5: Provide Return Tracking Information
Once the item has been shipped, provide the seller with the tracking information. This helps the seller track the return and process your refund or replacement promptly.

Step 6: Monitor the Return
Keep an eye on the return shipment status. Once the seller receives the returned item and confirms its condition, they will process your refund or send a replacement as agreed.

Conclusion

AliExpress offers a variety of shipping options to suit different needs, from cost-effective standard shipping to fast express services. With its extensive global reach, AliExpress caters to customers in numerous countries. By understanding the shipping options and the destinations serviced, customers can make informed decisions to ensure a satisfactory shopping experience. Specifically for the UK, considering the typical shipping times and potential customs implications can help in choosing the best option for timely and cost-effective delivery. If returns are necessary, following the outlined steps can facilitate a smooth return process.